A reliable atmosphere

Keeping your customers committed.

Finance and Banking is a highly competitive industry where customer commitment is a key aspect to be and to stay successful in this industry. An improvement of customer experience is a great way to keep your customers committed to your brand and is one of the main reasons more and more banks are using Scent Marketing these days at their locations. It improves the overall customer experience and creates a positive feeling with your clients connected to your brand. Scent Marketing’s aim is to create a relaxing atmosphere to calm down any nervousness with clients and to create an inventing atmosphere and impression where clients tend to have a biased feeling of a boring environment.

Mystic Rivers brings to live the atmosphere in banks and in many other branches by adding scent to the rooms and spaces where this is required. Waiting in line is one of the biggest frustrations for people in general and often results in a negative customer experience. When using Scent Marketing clients tend to describe their customer experience more positive and have the feeling the waiting time was shorter.

 

Positive customer experience

Scent can create both an inspiring and comfortable atmosphere as well as increase the level of customer service. With this customers will have a long lasting, deep and positive impression of your bank and services.

 

Business fragrances can be effectively used for:

* Creating a pleasant and welcoming atmosphere

* Increase of energy levels and improve focus

* Improve the prestige of your brand

* Increase corporate identity

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Contact us for more information.